Our general sales conditions

The website www.appie-cidre.com ("the site") is published by the company SAS CINQ CIDRÉS with a capital of 50,000 euros, whose registered office is located at 15 rue de la comète 75007 Paris, registered with the RCS of Paris under number 810 244 343, (hereinafter “SAS CINQ CIDRÉS” or “the Company”) and whose trade name is “Appie”.

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The general conditions of sale detailed below apply to all orders placed with the Company for all the items and services offered on the site www.appie-cidre.com. They are permanently accessible on the Site.

The Company reserves the right to adapt or modify the present conditions at any time, the version of the general conditions of sale applicable to any transaction being the one appearing online on the site www.appie-cidre.com at the time of the order. Placing an order implies full acceptance, without reservation, of these conditions of the person placing the order (hereinafter “The Customer”).

I. Prevention

The Site is exclusively reserved for people over 18 years old.

Alcohol abuse is dangerous for health. To consume with moderation.

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II. Validity of offers

The offers are only intended for consumers with a delivery address in countries where the Company provides delivery via a transport provider.

The products presented on the site are valid while stocks last. In the event of debit or collection for the order of an unavailable item, the Company undertakes to reimburse the Customer within fifteen (15) days. The Company undertakes to notify by email the Customer who has ordered an unavailable item.

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III. Products

The products offered for sale are those described on the Site on the day of consultation of the site by the Customer. The Company takes the greatest care in the presentation and description of these products to best satisfy the Customer's information. However, it is possible that non-substantial errors may appear on the Site, which the Customer acknowledges and accepts.

The photos representing our products are only indicative. These photos, like the texts illustrating the products, do not enter into the contractual field.

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IV. Price

The prices presented on the Site are final. They are indicated in Euros (€) and governed by French law. They are understood to be inclusive of VAT (All Taxes included including in particular VAT) except for Customers who have entered a delivery address located outside the European Union, in which case the prices are understood to be net of tax (excluding taxes).

They are guaranteed subject to typographical or printing errors.

These prices are exclusive of the flat-rate contribution to postage and packaging costs which remain the responsibility of the Customer, except in the case of a temporary or permanent promotional offer.

Customs clearance, payment of various duties or taxes are the responsibility of the Customer.

Prices can be changed at any time without notice. The items will be invoiced on the basis of the rates in effect at the time the order is placed.

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V. Terms of payment

The products are payable in cash on the day of the actual order.

Products or services must be paid for in Euros (€). Bank charges occasioned by the payment, whatever the terms, will be charged to the Customer.

The delivered goods remain the property of the Company until receipt of payment.

An invoice will be sent to the email address indicated when ordering. It is established in accordance with the price list in force on the day the order is placed. The Company declines all responsibility for any entry errors.

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VI. Acceptance of the offer

Any order constitutes express and irrevocable acceptance of the prices and descriptions of the products available for sale. The validation of the order by the Customer implies acceptance of the general conditions of sale.

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VII. Delivery and transport

Deliveries are made by a transport provider who provides transport to the delivery address indicated by the customer.

The products may in some cases be delivered in several installments.

The Company processes paid orders and delivers them to the transport provider at least once a week.

The indicative delivery times are then as follows: 3 working days (France, Belgium & Luxembourg), 5 working days (Spain).

All these times are average times given as an indication. Exceeding these deadlines (for example in the event of an exceptional closure or high activity) may in no case be held against the Company, nor give rise to a termination of the contract or to any compensation for damages.

The risks of transport are the responsibility of the Customer from the moment they leave the warehouse. The customer must check the condition of the packaging and the conformity of the items delivered and immediately report to the Company any anomaly if necessary. Any reservations should be made on the delivery slip presented by the carrier and must be sent within 48 hours by email to: contact@appie-cidre.com.


VIII. Right to retract

The Customer has a withdrawal period of fifteen (15) days from the delivery of the products to exercise the right of withdrawal from his order.

In this case, the Customer must notify his wish to withdraw by email to the address contact@appie-cidre.com specifying his name and surname, his address, his telephone number as well as the references of his order.

The Customer can use the withdrawal form below:

"For the attention of SAS CINQ CIDRES, 3 rue Meissonier 93500 Pantin,

I / we (*) hereby notify / notify you of my / our (*) withdrawal from the contract for the sale of the property below:

Ordered on (*) / received on (*):

Name of consumer (s):

Address of consumer (s):

Signature of consumer (s) (only if this form is notified on paper):

Date: "

The products must then be returned in their original packaging to the Company's address, along with the previously printed notification email, within fifteen (15) days of notification. Return costs will be the sole responsibility of the Customer unless the Company has delivered a product which turns out to be damaged or different from the item ordered. Products returned incomplete, damaged, damaged or opened cannot be reimbursed.

The refund will be made as soon as possible and at the latest within fourteen (14) days from the receipt by the Company of the products returned by the Customer, by crediting the bank card used during the purchase and this after checking the condition of the item and its packaging.

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IX. Obligation of the parties

The Company, in the event of acceptance of an order, undertakes to sell and deliver to the Customer the products ordered by the latter according to the terms specified above.

The Customer undertakes to indicate to the Company an address to which the delivery can be made. The provision of personal information (name, address, telephone, e-mail address, etc.) collected for the purpose of concluding the sales contract is mandatory. This information is essential for the processing and delivery of orders and the preparation of invoices. The lack of information results in the non-validation of the order. In the event of an error in providing this information, the Company cannot be held responsible for the impossibility of delivering the product. In this case, the customer remains responsible for payment.

In the event of the provision of an incomplete address resulting in the impossibility of delivery by the transport provider, the Customer will have to pay the delivery costs corresponding to the reshipment of his order.

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X. Personal data

The collection of personal data from the Customer is necessary to process the order. This information is strictly confidential and is intended only for the use of the Company.

In accordance with the Data Protection Act of January 6, 1978, the Customer has the right to access, modify, rectify and delete personal data concerning him. If the Customer wishes to exercise this right, he just needs to write to SAS CINQ CIDRÉS, 15 rue de la Comète, 75007 Paris, France, indicating his name, first name and address.

The Company reserves the right to collect data on the Customer by the use of cookies in order to improve the personalized service intended for the Internet user.

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XI. Responsibility

The Company cannot be held liable for the inconveniences and damages relating to the use of the Internet network, such as a break in the service, the presence of computer viruses, external intrusions or more generally all cases qualified as force majeure by the courts. .

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XII. Miscellaneous

The invalidity or inapplicability of one of the clauses of these general conditions of sale or of the special conditions will not affect the application or validity of the other clauses of the general conditions of sale. This clause will then be replaced by the closest possible provision.

Neither the Company nor the Client can be held responsible in the event of non-performance of the contract resulting from a case of force majeure, in particular and without this being limiting in the event of war, riot, insurrection, interruption of transportation, import problem, strike, shortage, fire, earthquake, storm, flood.

For any information, question or complaint, the customer can send an email to contact@appie-cidre.com.

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XIII. Applicable law and competent court

These general conditions of sale are governed exclusively by French law.

The commercial courts of PARIS have sole jurisdiction in the event of a dispute or dispute concerning them.

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